Fendix pet gear

Shipping & Delivery

Clear shipping information, without the guesswork.

Free U.S. Economy shipping

U.S. Economy shipping is free on orders of $39.99 or more. Available shipping methods and any applicable charges are shown at checkout.

Processing and delivery

Processing and delivery times can vary by product, fulfillment location, carrier, and destination. Any delivery estimate shown at checkout is an estimate rather than a guarantee.

Tracking

When tracking is available, it will be provided after your order ships. Tracking activity can take some time to appear after a shipping label is created.

Split shipments

Some orders may be fulfilled from more than one location. Items from the same order can occasionally arrive in separate packages and on different days.

Address changes

Please check your shipping address carefully before completing checkout. If you notice a mistake, contact us promptly. We cannot guarantee that an address can be changed once fulfillment has started.

Delays

Carrier delays, severe weather, customs processing, and other events outside our control can affect delivery timing.

Need help?

Visit our Contact page and include your order number when your question is about an existing order.